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Booking Engine Customization

The Verabooking Admin Portal provides settings to customize the customer-facing booking engine to match your hotel's brand and improve the guest experience.

Hotel Identity & Contact Information​

Your hotel's primary details appear across the booking engine and post-booking communications.

  • Navigate to Hotel Profile and select the Contact & Location tab.
  • Hotel Name & Logo: Set the official property name (up to 120 characters) and upload your primary hotel logo. Both appear at the top of the booking site.
  • Location Details: Configure Address Line 1 and 2, City, State/Province, Country, and Postal Code.
  • Contact Information: Add your property's Email Address and official Website link.
  • Invoice Integration: The address, email address, and phone number configured here are used on operational and guest invoices.

Hotel identity and contact details in the Contact and Location tabHotel identity and contact details in the Contact and Location tab

Theme & Styling​

The Theme & Styling section lets you match the booking client to your hotel's brand guidelines.

  • Browser Favicon: Upload the small icon displayed on the guest's browser tab.
  • Design Elements: Customize primary brand colors, text colors, font family, backgrounds, line heights, and spacing.
  • Reset Option: Click Reset at the top of the section to return to the default theme.

Hotel Theme and Styling tabHotel Theme and Styling tab

Example Image

The Policies section lets you add links to independently hosted pages, such as your Privacy Policy, Home and Cancellation Policies, Contact Us page, and Terms and Conditions.

  • Each hotel can add up to 5 external policy links.
  • Click Edit, then + Add link to add a page. Use the trash can icons to remove links and Save Links to save your changes.
  • Once configured, the links appear at the bottom-right of the Booking Summary section in the customer-facing booking engine.

Hotel Policies TabHotel Policies Tab

Booking Engine Policies list